QUESTIONS AND ANSWERS

1.   “Management should have systematised body of knowledge and should establish cause and  effect relationship”. Identify the
concept of management.
Ans:  Management is a science.

2.  “The principles of management are applied to all types of activites”. Which characteristic of management is highlighted by this statement?
Ans:  Management is universal

3.  Good managers require continuous practice and personal skills. Identify the management referred in this context.
Ans:  Management is a profession.

4.  To meet the objectives of the firm the management of BPL Ltd.
Offers employment to physically challenged persons. Identify the organisational objectives it is trying to achive.
Ans:  Social objective.

5  Identify the management function integrating the activities of different units of an organisation to achive the organisational goals.
Ans: Co-ordination

6. Co-ordination is the ………….  of management.
Ans:  Essence

7.  In which level of management, the given persons are working.
a]  supervisor                         c]  general manager
b]  department heads             d]  managing director
Ans:  a]  lower level
         b]  middle level           
         c]   top level
         d]   top level

8.  “Management is a universal phenomenon”. Do you agree with this statement? Explain.
Ans:  I agree with this statement. Management is universal in character because its principles and techniques are eqally applicable in all types of organisation.

9.  What do you mean by efficiency & effectiveness?
Ans:  Efficiency means whatever we produce or perform; it should be done in a perfect way. Efficiency refers to doing things in a right manner. It is defined as the output to input ratio and focuses on getting the maximum output with minimum resources.
   Effectiveness has a broader approach,which means the extent to which the actual results have been achieved to fulfill the desired outcome, ie. Doing accurate things. Being effective is about doing the right things while being efficient is about doing things right.

10. Mr. N.S.Nair has retired as the director of a company.
       a)  At what level of management was he working?
       b)  What functions do you think  he was performing at that         
             level?
Ans:   He was working in top level management.
             Functions of top level management
    1)  Lays down the objectives of the business.
    2)  Prepares srategic plans and policies.
    3)  Appoint middle level managers.
    4)  Issues necessary instructions to departmental heads.
    5)  To maintain relations with outside agencies like Govt.,
          public, trade unions etc.
    6)  Co-ordinate and control all the departments in the
           organisation.

11.   What are the functions of management? Explain them. 
 Ans:  Management is the art of getting things done through                others. The activities or elements which a manager performs are called functions of management. Functions of management are as follows.
          Functions  of management
1)  Planning
        Planning is the function of deciding in advance what is to be done and who is to do it.
2)  Organising
         It is the management function of assigning duties, grouping tasks, establishing authority responsibility relationship and allocating resources required to carry out a specific plan.
3)  Staffing
         Staffing means finding the right people with right qualifications to accomplish the goals of the organisation. It involves activities such as recruitment, selection, placement and training of personnel.
4)  Directing
          Directing involves leading, supervising, communicating and motivating the employees to perform the tasks assigned to them.
5)  Contrling
          It means  monitoring organisational performance towards the attainment of organisational goals. It is a process to ensure that the activitiess of personnel and use of resources are in conformity with the plans.